Care Coordinator
Department: Clinical Services
Reports To: Clinic Manager
Schedule: Full-time, Monday–Friday day shift
Position Summary
The Care Coordinator supports patient flow, care planning, procedure preparation, and communication between clinical and administrative teams. This role helps ensure patients are prepared, informed, and supported throughout their care journey.
Key Responsibilities
Care Plan & Logistics
- Review provider notes for imaging, labs, and follow-up needs
- Create and update care plans in the EHR
- Monitor outstanding imaging, labs, and diagnostic requirements
- Communicate delays or missing items and escalate as needed
Patient Communication
- Support patients who need clarification about results, care plans, or next steps
- Help answer non-diagnostic questions after provider review
- Explain procedure expectations, preparation instructions, timelines, and next steps
- Document patient questions and follow-up needs clearly
Team Coordination
- Review upcoming schedules for missing ROIs, imaging, labs, or documents
- Coordinate readiness for upcoming visits and procedures
- Communicate updates with the front desk, sales, clinical team, and providers
- Support patient flow and assist with rooming as needed
Clinical Support
- Room patients and document vital signs
- Perform medication reconciliation
- Prepare patients for visits, procedures, and follow-ups
- Assist with office-based procedures as needed
- Support lab workflows, specimen collection, labeling, and tracking
- Maintain exam rooms, supplies, and equipment
Requirements
- Graduate of a Medical Assistant or Practical Nursing program
- Eligible for CMA certification or LPN licensure within 3 months
- BLS/CPR certified or willing to obtain certification
- Strong communication skills
- Patient-centered and professional demeanor
- Detail-oriented with strong follow-through
- Comfortable working in a fast-paced team environment
Preferred Experience
- Basic medical terminology
- Familiarity with clinical workflows
- Minimum 1 year of experience
How to Apply
Interested candidates can send their resume to: